REGULATORY DISCLOSURES NOTICE

Full Name: Mrs Cindy Ohlson-Knoll

Employee number: 458902

Sales code: 670957

Licensed Financial Services Provider: License No. 703

Old Mutual Life Assurance Company (SA) Ltd is licensed as a Financial Services Provider in terms of the Financial Advisory and Intermediary Services Act 37 of 2002 (FAIS).

Agency Franchise Division is a division of Old Mutual and is authorised to render financial advice and intermediary services in respect of the following Classes of Business: Long-term Insurance, Short-Term Insurance, Pension Fund Benefits, Investments and Health Services Benefits.

Full Contact Stage Regulatory Disclosure Notice

Please contact Mrs Cindy Ohlson to receive a copy of the full Contact Stage Regulatory Disclosure Notice.

Compliance Details

The Compliance Department can be contacted by phoning the Customer Service Centre on 0860 50 60 70.

Complaints

If you have any questions or want to change your personal details

• Contact your Old Mutual financial adviser
• Contact the Old Mutual Customer Service Centre:
• Write to: PO Box 4512, Cape Town 8000
• Email: service@oldmutual.com
• Phone: 0860 50 60 70
• Fax: +27 21 509 4175

Old Mutual also provides a complaint resolution process, to address any dissatisfaction you may have with your transaction. You can contact the Complaints Management Department:

• Write to: PO Box 201, Mutualpark 7451
• Email: complaints@oldmutual.com
• Fax: +27 21 509 0506

If a complaint is not resolved, you can contact the Office of the Internal Arbitrator:

• Write to: PO Box 80, Mutualpark 7451
• Email: arbitrator@oldmutual.com
• Fax: +27 504 7700

If your complaint is still not resolved, contact the FAIS Ombud:

• PO Box 41 Menlyn Park, 0063
• Email: info@faisombud.co.za